What is the Application Fee?

The application fee is $60.00 per applicant. It is non-refundable.

How do I secure a home that I am interested in renting?

An applicant can secure a home that they are interested in renting by paying the security deposit on the home. All security deposits will be accepted on a first come, first served basis for any/all properties listed on our Available Properties page (the first come, first served policy still applies to homes listed as "Coming Soon"). If ARM does not have the required documentation to complete the application review within 24 hours of submission, then the security deposit will be placed on hold and the home will go back on the market.

Is my security deposit refundable?

A security deposit is refundable for a period of 24-hours from the time of deposit payment. If you cancel your deposit within this 24-hour cancellation period, then your security deposit will be refunded to you in full. If you cancel your deposit after the 24-hour cancellation period, then your security deposit is non-refundable and forfeited in full. However, if your rental application is denied, then the security deposit is refunded to you in full.

How long will a security deposit hold a home?

Any adult (19 years of age and older) that is going to live in the rental home must submit a rental application by midnight of the same day the security deposit is paid. If all applications are not submitted during this time frame, then the home will go back on the market and the security deposit will be placed on hold. If ARM does not have the required documentation to complete the application process within 24 hours of submission, then the application will be placed on hold and the home will go back on the market. Applicants must move into the rental home within ten (10) days of the property availability date. If a property is listed as “Available Now”, then an applicant must move into the home within ten (10) days of deposit payment. If an applicant does not take possession of the rental home within the required timeframe, then the security deposit is forfeited and the home is placed back on the rental market.

What is the Pet Policy?

Pet policies are property specific. Please check the property listing on our Available Properties page or call our office for specific pet restrictions (if any) for your desired rental home. All pet owners must pay a non-refundable $500.00 pet fee due upon move in. Applicants who have a puppy under one (1) year of age must pay an additional, refundable pet deposit of $200.00 upon move in. Monthly pet rent will be charged based on the weight of your pet(s). If you have more than 1 pet, then your monthly pet rent will be charged based on the largest pet in the household. Pet rent by weight is as follows: 1-40lbs = $25.00/month; 41lbs or greater = $50.00/month. If you have more than 2 pets, then we will request owner approval for the additional pets. Service, support, or ESA animals require additional application screening. Restricted breeds include pit bulls, rottweilers, chows, staffordshire terriers, beaucerons, caucasian mountain dogs, wolf hybrids, or any mixed breeds containing these breeds. These breeds will not be allowed in any property managed by America’s Rental Managers.

What do I need in order to move in?

All adults (19 years and older) that will be living in the rental home must sign the lease agreement. A typical lease agreement is thirteen (13) months. Longer and shorter lease terms can be negotiated upon request. Move-in funds will be collected on the lease start date and include all prorated charges (rent, pet rent, any utilities billed by ARM, property specific charges, etc.) for the month that you move into the property, $500.00 pet fee and $200.00 pet deposit (if applicable), a Lease Processing Fee of $249.00, and any property specific fees. If you move into your new rental home on the 20th day of the month or after, then you will also pay the following month's rent/charges as a part of move-in funds. Move-in funds must be paid in certified funds (money orders or cashier's check) OR via credit card on your Resident Portal. Cash, personal checks, and ACH payments are NOT an acceptable form of payment. Your lease agreement will be sent electronically and signed via the online resident portal. New residents must provide proof of adequate renter’s insurance upon move in. Residents are responsible for all utility bills beginning on their lease start date. Residents will have five (5) days from the lease start date to transfer all applicable utilities into their name(s) for payment before a fine will be assessed. Residents enrolled in the Resident Benefits Package (RBP) must make an appointment with the Utility Concierge service in order to get assistance from this provider in transferring utilities into their names.

How do I submit a maintenance request after I move in?

Current residents may submit a maintenance request via their online resident portal or by calling our office (205-824-5008). A member of our Maintenance Team will review your request and contact you, the homeowner, and appropriate vendors to remedy the issue. A member of our Maintenance Team will be on call for emergency maintenance requests submitted outside of normal business hours.

When is my rent due? And what are the standard late fees?

All rent and other monthly charges are due on the first (1st) day of the month. If rent and other monthly charges are not received by the fifth (5th) day of the month, then the payments will be considered late and late fees will be assessed and due immediately. The standard late fee is $100.00. If rent and other monthly charges are not paid by the sixth (6th) day of the month, then an additional daily late fee equal to $10.00 will be assessed and charged until payment is submitted in full.

How do I submit my notice to vacate my rental home?

All notices to vacate must be submitted in writing. Residents may submit their written notice to vacate via the online resident portal, email, or hand-written letter. The minimum notice to vacate requirement is thirty (30) days. If a resident gives notice to vacate prior to the expiration of the lease agreement, then Early Cancellation Fees will be charged according to the terms outlined in the lease.